Source
Bring supplier data, quotes, purchase orders and incoming stock context together before the product enters operations.
Platform capabilities
A product record that gets stronger at every hand-off.
VFlowPro is organised around the real life of a physical product: source it, prepare it, move it, support it and learn from what happens. Each capability below is part of a currently available workflow, not a disconnected module list.
Explore the capability mapSourceBuild & prepareMove & deliverSupport & improve
Source
Prepare
Deliver
Support
One product contextIdentity, people, documents and activity meet around the same unit.
Clear hand-offsEach team gets its own workflow without losing the connection.
The capability map
Choose the part of the lifecycle you want to make more connected.
The twelve areas below share products, organisational scope and lifecycle history. Start with the workflow that creates the biggest operational friction today.
Build & prepare
Capture product identity, inspection evidence, batch genealogy and quality outcomes while work happens.
Move & deliver
Help the network find parts, move inventory, complete PDI and keep local operations working in the right scope.
Support & improve
Give customers relevant self-service while teams manage claims, service history, documents and approved data access.
Suppliers & procurement
Keep supplier context available while teams create RFQs, retain the accounts-system PO reference and receive traceable batches.
- Supplier product, cost, lead-time and performance context
- Supplier approval and deactivation, recording who decided and when
- RFQ creation, editing, submission and cancellation
- Linked operational record with accounts-system PO reference
- Receipt linked to traceable incoming batches
Traceability & quality
Follow batches, serials and assemblies through the product lifecycle, then turn inspection signals into practical containment and recall work.
- Batch, serial, expiry, quarantine and release status
- Forward, backward and supply-chain genealogy
- Receiving, in-process, final and customer inspections
- Coded non-conformance records that can raise a corrective action
- Focused recall impact, notification and disposition workflows
PDI & sales registration
Define repeatable pre-delivery work, guide teams through it on the individual product and connect a completed inspection to sale and ownership context.
- Product data and reusable PDI templates with ordered steps
- Saved step progress, notes and photo evidence
- Part replacement or return activity during PDI
- Completion, export and sales registration workflows
Parts & inventory
Let users discover compatible parts through product-aware catalogue views, then quote, order or move stock through the appropriate route.
- Interactive schematics, hotspots and product compatibility
- Customer quote requests and direct B2B ordering routes
- Multi-location stock and inventory reporting
- Approval-led transfers, FIFO batch selection and receipt reconciliation
Network & localisation
Run central, regional and dealer operations in scoped views while managing invitations, local commercial conditions and administrative controls.
- Role-specific admin, subsidiary, dealer and customer portals
- Invitations, acceptance, activation and activity visibility
- Regional price, currency and effective-date overrides
- Locale and translation management screens
Warranty & service
Guide customers, dealers and HQ through a clear claim workflow while keeping service work and product history connected for future decisions.
- Customer submission, dealer inspection and HQ decision steps
- Information requests and customer appeals for rejected claims
- Record PDI, service, repair, inspection, warranty and recall work against the product
- Part-replacement details and CSV summary export for admin and subsidiary teams
Customer portal
Give product owners a focused route into their registered products, support history and the after-sales actions relevant to them.
- Ownership verification using registered email and serial number
- Registered products and approved document downloads
- Warranty claim, recall and parts quote visibility
- Claim action and appeal where the customer owns the record
Quality management
Turn a non-conformance into an owned corrective action with a root cause, a due date and a verdict on whether the fix actually worked.
- Corrective and preventive actions raised from the record they came from
- Containment, root-cause analysis and implementation evidence
- Effectiveness criteria fixed at planning time, verified independently
- Serious non-conformances cannot close without an effective action
Audit trail & change history
Search a change history that cannot be edited or deleted, read a record's full timeline and export the evidence.
- Filter by record type, record, action, user, locale, date or free text
- Field-level previous and new values, with the actor and timestamp
- Per-record timeline view and CSV export of the filtered trail
- Immutable entries and a tamper-evident hash chain with integrity checking
Document control
Connect controlled documents to the product context where people need them, then manage their operational lifecycle over time.
- Template, product and traceable-unit document associations
- Review, approval, activation, supersession and retirement states
- Active documents locked against edit-in-place; changes go through a new revision
- Template document requirements checked as part of PDI readiness
- Language variants, review dates and retention queues
API & integration
Give external systems a documented route into supported VFlowPro entity data without assuming every workflow is available through an endpoint.
- Bearer-token authentication for entity data operations
- List, read, create, update and delete where schemas permit
- Public API documentation and OpenAPI 3.0 material
- Authenticated entity and schema discovery
Report editor & scheduler
Build reusable exports from approved data and relationships, then run them on demand or set a controlled delivery rhythm.
- Drag-and-drop relationship map built from approved data sources
- Selectable and reorderable export fields, filters and sorting
- Preview of the first 100 rows before CSV or XLSX export
- Daily, weekly or monthly schedules with time and timezone
- Consent-aware recipients, run history and download activity
Where to begin
You do not have to solve the whole lifecycle at once.
Start where information is currently lost: a hand-over to a dealer, a supplier receipt, a difficult quality investigation or an unresolved customer claim. The connected record gives the next capability more to work with when you are ready.
- Supply into traceabilityReceive batches against purchase orders, then retain them through inventory and genealogy.
- Delivery into after-salesCarry PDI and sales context into customer ownership, warranty and operational service history.
- One network, relevant viewsLet each role use the workflows and information that belong to it.